A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

The inhibitor switch on your vehicle may have been manufactured with an insufficient weld between the switch stator and cover which may allow water intrusion.

Over time, moisture intrusion may cause the inhibitor switch to become inoperative. An inoperative inhibitor switch may result in the backup lamps not illuminating when in reverse gear, the rear-view monitor not displaying, the transmission gear select indicator in the instrument panel not being displayed, or inability to start the engine, each of which increases the risk of a crash.

WRQ-23 Safety Recall FAQs:

Q: What should I do?
A: Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you. If you notice the backup lamps not illuminating when in reverse gear, the rear-view monitor is not displaying, the transmission gear select indicator in the instrument panel is not being displayed, or you cannot start the engine, please have your vehicle inspected by your Subaru retailer immediately.

Q: What will Subaru do?
A: Subaru will replace the inhibitor switch with a new one at no cost to you.

Q: What will be done to the vehicle?
A: Subaru will replace the inhibitor switch with a new one at no cost to you.

Q: What Subaru models are involved?
A: Certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

Q: Do I need to make an appointment?
A: Yes. Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.

Q: How much will this safety recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this safety recall repair free of charge for you.

Q: Can I have this safety recall repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this safety recall repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this safety recall repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html, by selecting Email Us then selecting Ownership Update from the list of topics.